The Banquet Chef is a hands on leader in the kitchen. They prepare and execute food for Banquets of all sizes in a professional manner. They are energetic and dynamic and are also vitally important to the overall success of our events. The Banquet Chef is a mentor for future culinary artists.

Our Banquet Servers are brand ambassadors, entertainers, and the face of Carmens Group. The diversity of our events offers you an exciting and engaging atmosphere where you can hone your social skills and meet incredible people.

The Sales Team builds relationships with our clients. They are the first point of contact and ensure everyone receives an extraordinary experience from the moment they step through our doors. They are the brand ambassadors for Carmen's Group.

The Marketing and Communications department is responsible for mandating and driving the Carmens Group brand across all of our venues.

Our Dishwasher are at the heart of what we do. We take pride in our dishes and even more pride in the team who keeps them clean. We encourage our Dishwashers to take ownership for their work as the success of the customer experience depends on pristine tableware and glassware.

The Maître D’ manages the event. They act as an ambassador for their venue serving as a liaison between the guests, and service staff. They demonstrate superior customer service and ensures flawless execution of the event.

Our setup and décor team make our ballrooms come alive by artfully turning ordinary spaces into masterpieces all in the blink of an eye. Our diversity of events, hours and venue location offer a fast-paced and engaging atmosphere to hone your teamwork and communication skills.

Our Experienced Line Cooks are leaders in the Kitchen. They prepare and execute food for Banquets of all sizes in a professional manner. They are energetic and dynamic and are also vitally important to the overall success of our events.

Our Reception Team deliver friendly, efficient customer service and create a warm and welcoming atmosphere for all guests, with the key aim of retaining and attracting new customers while providing administrative support across the venue. They are the first point of contact and ensure everyone receives an extraordinary experience from the moment they step through our doors.

The go-to team. Our Guest Services Agents are more than reservation takers, they are problem solvers, knowledge gathers, memory makers, and Hamilton ambassadors. Our front desk team of “super” agents thrives on the opportunity to anticipate guest needs and is empowered to make the right decisions.

Our Overnight Set up and Decor personnel play an integral part in making the guest's vision come to life by transforming the event spaces with decor, furniture, linens and other accessories.

Our Pizzaiolo expertly prepares pizzas in our wood-burning pizza oven for our guests. They have a passion for their work and creating a warm, inviting atmosphere by demonstrating their art form in an open-style kitchen.