Our Event Coordinators ensure our guest’s vision is brought to life. They are the master of all details and the key communicator for their team.
The Director of Sales is a key leader in building and nurturing relationships with our clients, playing a pivotal role in driving business growth and ensuring a top-tier guest experience. As the head of the sales team, they lead efforts to attract and engage clients, ensuring that every interaction reflects the excellence and hospitality that Carmens Group is known for. With a focus on strategy, team development, and client satisfaction, the Director of Sales is both a visionary and a hands-on leader, serving as the brand ambassador for Carmens Group. They ensure that every client receives an extraordinary experience from the first point of contact and beyond.
The Maintenance team is responsible for providing a comfortable and safe guest environment by maintaining equipment and property environment; completing preventive maintenance requirements; responding to emergencies; and accommodating guests to ensure satisfaction and a positive guest experience.
The Sauce Production team is responsible for the successful execution of our patented sauce recipe. They contribute to overall lasagna production needs in a way that promotes a positive work environment, as well as successful execution of production quotas and maintaining food safety standards.
Our security team is the backbone of safety at every event. With a sharp eye for detail and the ability to stay calm under pressure, they ensure that all guests, staff, and assets are protected at all times. Our security professionals are proactive problem solvers, often stepping in to resolve issues before they even arise. Quick decision-making, clear communication, and a strong sense of responsibility are their defining traits. Whether managing crowd control, overseeing emergency protocols, or ensuring a smooth operation, our security personnel are always prepared to handle any challenge with precision and professionalism.
The Wine Retail Educator curates an engaging and informative experience for guests, acting as a knowledgeable ambassador for the wine selection. They bridge the gap between the wines and the guests, delivering expert insights and fostering a passion for wine appreciation. With a focus on exceptional customer service, they ensure each interaction is educational and enjoyable, enhancing the overall shopping experience while promoting a deeper understanding of the world of wine.