Hospitality can mean many things: a delicious meal with close friends, a warm smile, or a comfortable room after a long day. Great hospitality means creating extraordinary memories and extraordinary memories are created by those who are passionate about enriching the lives of others. At Carmen’s Group, we understand that hospitality is the expression of a love of people. This concept is at the very core of what we do.

With this idea as our guide, we’ve created Hamilton’s most esteemed hospitality establishments: Carmen’s Banquet Centre, The Best Western Premier C Hotel by Carmen’s, Baci Ristorante, the Hamilton Convention Centre by Carmen’s, and The Lakeview. Each of these settings offers unique experiences, all infused by the passion that has continued to make our organization successful for nearly four decades.

We also know that great hospitality and a love of people cannot be contained within four walls. That’s why we’re not just committed to enriching the lives of our guests, but also to the diverse communities in Hamilton, Ontario. Through our Carmen’s Group Cares program, we support organizations such as Good Shepherd, The United Way, and Charity of Hope.

By dedicating ourselves to nurturing personal connections with our guests, our stakeholders, and our community, we’ve been able to cultivate a positive culture and an organization positioned for sustainable success.