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Carmen's Group | About | Event Venues in Hamilton
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Hospitality Redefined

We transform ordinary moments into extraordinary memories.

Hospitality can mean many things: a delicious meal with close friends, a warm smile, or a comfortable room after a long day. Great hospitality means creating extraordinary memories and extraordinary memories are created by those who are passionate about enriching the lives of others. At Carmen’s Group, we understand that hospitality is the expression of a love of people. This concept is at the very core of what we do.


With this idea as our guide, we’ve created Hamilton’s most esteemed hospitality establishments: Carmen’s Banquet Centre, The Best Western Premier C Hotel by Carmen’s, Baci Ristorante, the Hamilton Convention Centre by Carmen’s, and The Lakeview. Each of these settings offers unique experiences, all infused by the passion that has continued to make our organization successful for nearly four decades.


We also know that great hospitality and a love of people cannot be contained within four walls. That’s why we’re not just committed to enriching the lives of our guests, but also to the diverse communities in Hamilton, Ontario. Through our Carmen’s Group Cares program, we support organizations such as Good Shepherd, The United Way, and Charity of Hope.


By dedicating ourselves to nurturing personal connections with our guests, our stakeholders, and our community, we’ve been able to cultivate a positive culture and an organization positioned for sustainable success.


Learn more about our history, our leadership team, and our work in the community.


We’ve grown a lot since our humble beginnings as an Italian bakery in 1978.


Success starts with our people – meet our fearless leaders.


We are committed to creating a better future for our community.

What’s New

  • READY TO GET BACK IN THE ACTION! Carmen’s Group is a key community partner and sponsor of the Hamilton Cardinals and we can’t wait to welcome you back. TICKETS NOW ON SALE 2021 Season and single-game tickets, along with flex packs are now on sale.......

  • We are excited to announce the launch of our founder, Peter Mercanti’s, memoir It All Started with Lasagna.   It All Started with Lasagna is a chance to get up close and personal with Peter Mercanti, a successful Hamilton businessman who came to Canada as an......

We're Hiring!

Join our dynamic
and growing company

We’re looking to grow our team with exceptional people from all backgrounds. At Carmen’s Group, you’ll find a highly inclusive culture that celebrates and encourages individuality and diversity. Our emphasis on sincere, human connections and our commitment to our values means that we believe in attitude over aptitude and will provide you with professional growth opportunities and the resources you need to reach your potential.