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Carmen's Group | About | Event Venues in Hamilton
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Hospitality Redefined

We transform ordinary moments into extraordinary memories.

Hospitality can mean many things: a delicious meal with close friends, a warm smile, or a comfortable room after a long day. Great hospitality means creating extraordinary memories and extraordinary memories are created by those who are passionate about enriching the lives of others. At Carmen’s Group, we understand that hospitality is the expression of a love of people. This concept is at the very core of what we do.


With this idea as our guide, we’ve created Hamilton’s most esteemed hospitality establishments: Carmen’s Banquet Centre, The Best Western Premier C Hotel by Carmen’s, Baci Ristorante, the Hamilton Convention Centre by Carmen’s, and The Lakeview. Each of these settings offers unique experiences, all infused by the passion that has continued to make our organization successful for nearly four decades.


We also know that great hospitality and a love of people cannot be contained within four walls. That’s why we’re not just committed to enriching the lives of our guests, but also to the diverse communities in Hamilton, Ontario. Through our Carmen’s Group Cares program, we support organizations such as Good Shepherd, The United Way, and Charity of Hope.


By dedicating ourselves to nurturing personal connections with our guests, our stakeholders, and our community, we’ve been able to cultivate a positive culture and an organization positioned for sustainable success.


Learn more about our history, our leadership team, and our work in the community.


We’ve grown a lot since our humble beginnings as an Italian bakery in 1978.


Success starts with our people – meet our fearless leaders.


We are committed to creating a better future for our community.

What’s New

  • Monday, March 23, 2020   Dear Carmen’s Group Family, Take a deep breath, pause for a moment and reflect on the following point: We are living through a defining moment in world history. Our parents and grandparents lived through two World Wars, the Great Depression......

  • COVID-19 UPDATE   The wellbeing of our clients, guests and staff is paramount. We are taking all precautionary measures to ensure we maintain the highest possible standards surrounding health and safety. Carmen’s Group continues to engage in the following increased preventative measures at Carmen’s Group......